General Terms and Conditions

SignGround.com is owned and operated by SignGround Ltd. By visiting or registering with the SignGround.com website (“Site”), you agree to be bound by the terms and conditions. If you do not agree to all of the terms and conditions, please do not use the “Site.”

Disclaimer

ALL USERS AGREE THAT ALL ACCESS AND USE OF SIGNGROUND.COM AND THE CONTENT THEREOF IS AT YOUR OWN RISK.
REFERENCES IN SIGNGROUND.COM TO SERVICES AND PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
IN NO EVENT SHALL SIGNGROUND, ITS AFFILIATES, AGENTS OR REPRESENTATIVES, BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS INFORMATION.
SIGNGROUND MAKES NO WARRANTIES OR REPRESENTATIONS AS TO THE ACCURACY OF SIGNGROUND.COM COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THE PUBLICATION. SignGround Ltd MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR PROGRAM(S) DESCRIBED IN THIS PUBLICATION AT ANY TIME.

Use Restriction

You may only use this Site to make legitimate requests to purchase the products or services offered (each, a “Request”), and shall not use this Site to make any speculative, false or fraudulent Requests. You may not use robots or other automated means to access this Site, unless specifically permitted by SignGround.com. You represent that you are of sufficient legal age to create binding legal obligations for any liability you may incur as a result of your use of this Site.

You agree to promptly update your membership information (if applicable) in order to keep it current, complete and accurate.
It is a violation of law to place a Request in a false name or with an invalid credit card. Please be aware that even if you do not give us your real name, your Web browser transmits a unique Internet address to us that can be used by law enforcement officials to identify you. Fraudulent users may be prosecuted to the fullest extent of the law.
Permission is granted to electronically copy and print in hard-copy portions of this Site for the sole purpose of using this Site as a shopping resource. Any other use of materials or Content on this Site, including reproduction for a purpose other than that noted above without SignGround.com’s prior written consent is prohibited.

Password

You are solely responsible for protecting the confidentiality of your password and may not disclose your password to any other person. In the event that an unauthorized user gains access to the password-protected area of the Site as a result of your acts or omissions, you agree that you shall be liable for any such unauthorized use. It is strongly advised to use strong passwords (including numbers, capital letters and special symbols)

Privacy Policy

You confirm that you have read, understood and agree to the SignGround.com Privacy Policy, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable and satisfactory to you. You consent to the use of your personal information by SignGround.com, its third-party providers, and/or distributors in accordance with the terms of and for the purposes set forth in the SignGround.com Privacy Policy. If you are not a resident of the European Union, please note that the personal information you submit to the Site will be transferred to the European Union and processed by SignGround.com in order to provide this Site and its services to you, or for such other purposes (as set forth in the Privacy Policy).

Limitation of Liability

IN NO EVENT SHALL SIGNGROUND OR ITS LICENSORS, SUPPLIERS, OR VENDORS, THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT SIGNGROUND HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE OR OF FAILURE TO PROVIDE PRODUCTS OR SERVICES THAT YOU ORDER FROM SIGNGROUND OR ITS AFFILIATES, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM MISTAKE, OMISSION, VIRUS, DELAY, OR INTERRUPTION OF SERVICE. IN NO EVENT SHALL SIGNGROUND BE LIABLE OR RESPONSIBLE FOR ANY DAMAGES OR CONSEQUENCES ARISING FROM OR RELATED TO YOUR INAPPROPRIATE OR UNAUTHORIZED USE OF THIS SITE OR ITS CONTENT.

Third Parties

If you use this Site to submit Requests for or on behalf of a third party (“Third Party”), you are responsible for any error in the accuracy of information provided in connection with such use as well as for any Request submitted, including related fees, charges and performance obligations. In addition, you must inform the Third Party of all Terms and Conditions applicable to all products or services acquired through this Site, including all rules and restrictions applicable there, too.

Termination

This agreement constitutes a binding agreement between you and SignGround.com until terminated by you or SignGround.com, which SignGround.com may do at any time, without notice, in its sole discretion. If you become dissatisfied with the Site, your only recourse is to immediately discontinue use of the Site.

Changes to Terms and Conditions

We may, in our sole discretion, change, add or remove any portion of the Terms and Conditions at any time by posting new Terms and Conditions on the Site. Your continue use of the Site after such changes are posted will constitute your agreement to such changes.

Changes to the Site

We reserve the right, for any reason, in our sole discretion, to terminate, suspend or change any aspect of the Site including but not limited to content, features or hours of availability. We may impose limits on certain features of the Site or restrict your access to part or all of the Site without notice or penalty.

Entire Agreement

These Terms and Conditions, together with the Privacy Policy and those terms and conditions incorporated herein or referred to herein, constitute the entire agreement (collectively, the “Agreement”) between you and each Covered Party relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this Site.

Governing Law

The internal laws of the European Union shall govern the performance of these Terms and Conditions, without regard to such state’s conflicts of laws principles. You consent to the exclusive jurisdiction of the corresponding court in the EU for all disputes arising out of, or relating to, the Terms and Conditions and use of this Site.

ORDER TERMS AND CONDITIONS

Payment

All prices and amounts shown on this Site are in Euro, unless otherwise noted. If a User submits a request on the Site to purchase products or other services, the User agrees that all charges, taxes and shipping/handling fees will automatically be charged to the credit card or paid by User with an approved payment method. We require each order to be fully paid, including shipping and handling fees, if applicable, before we complete an order. We will not start the order until we receive the full payment.

Return Policy

At SignGround.com, we strive to provide our clients with the best possible service experience. If you are not 100% satisfied with your order for any reason, please contact our customer service department. Our representative will document your complaint and create a ticket for your reference.
All orders made through the site have 7 days refund policy. No matter what is the reason, you can return your products in that period and receive a refund for the amount paid for those products. Note that shipping fees are not covered in this agreement.
We advise you to check your product prior signing any shipping documents. If the product is damaged in any way, you should not accept it and return it with the courier. Damaged goods that have been accepted with no remarks can not be returned.

VAT Tax Policy

SignGround.com charges a standard 20% VAT tax to all order made through the site. If you are a VAT registered company in the EU you can purchase the products without VAT. The option is available on the order form and requires only the input of your VAT number.

Turnaround Time

Each order is sent for processing after payment is received and the order is approved. The usual turnaroung time is up to 1 business with up to 2 business days for cut to size plastic sheets. Note that in rear cases when we have unusual large amount of orders or there are obstacles that can not be predicted your order might be delayed with up to 2 business days.

Shipping

SignGround.com offers standard shipping options for each country in the EU. When choosing a shipping option, please remember that the estimated shipping transit time is based on the number of business days in transit and does not include weekends, holidays or the day the package is picked up by the carrier.
Shipping transit times vary, and SignGround.com assumes no responsibility for delays caused by shipping carriers, weather or any damages resulting from the failure to receive a job on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc.

Target Arrival

Target arrival dates are calculated by adding the product turnaround time to the shipping transit time. Both turnaround and shipping times are based on business days only and do not include weekends or holidays.
Please understand that target arrival dates are estimates, not guarantees. While we will do everything in our power to meet your target arrival date, weather and other occurrences beyond our control may impact our ability to meet that date.